Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or processed on weekends or public holidays.

Shipping Rates & Delivery Times Shipping costs are calculated at checkout based on your location and chosen shipping method. Estimated delivery times are provided at checkout and may vary depending on your location.

Domestic Shipping (Czech Republic) Standard shipping: 2–5 business days Express shipping: 1–2 business days

International Shipping We ship internationally. Delivery times vary by destination and typically take 7–21 business days. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us at [your email] within 7 days of delivery with photos and your order number.

Contact Us If you have any questions about your shipment, please contact us at trueu0644@gmail.com.